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Scores 88 Help Center — All your questions answered in one place Available

From registration to withdrawals, betting guides to account security — the Scores 88 team is always here for you.

24/7
Support available
5 minutes
Average response time
In Bangla
Full support

Browse help by topic

Click on the issue you're experiencing — you'll find a detailed guide

Account & Registration

Opening a new account, verification, login issues, and managing your profile.

12 FAQs
Deposits & Withdrawals

Help with deposits, withdrawals, Mobile Pay/Nagad payments, and transaction issues.

18 FAQs
Betting Guide

How to place bets, understanding odds, live betting, and an introduction to betting markets.

24 FAQs
Bonuses & Promotions

Welcome bonuses, free bets, cashback offers, and an explanation of wagering requirements.

9 FAQs
Security & Privacy

Password changes, two-step verification, account security, and data privacy.

8 FAQs
Mobile App

Android & iOS download, installation, updates, and mobile betting issues.

11 FAQs
Responsible Gaming

Betting limits, self-exclusion, cooling-off periods, and how to get support.

6 FAQs
Technical Issues

Fixes for website loading issues, bets not submitting, and cache-related problems.

7 FAQs
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Steps to create a new account

Signing up with Scores 88 only takes a few minutes

1
Go to registration page

Go to scores88.biz and click the "Register" button in the top right corner. The page will take you straight to the sign-up form.

2
Fill In Your Details

Enter your mobile number or email, create a strong password, and provide your date of birth. Make sure all details are accurate.

3
Verify OTP

A OTP code will be sent to your mobile number. Use it to verify your number. The entire process takes under 30 seconds.

4
Make Your First Deposit

Make your first deposit via Mobile Pay, Nagad, or any other available payment method. Your welcome bonus will be added automatically.

5
Start Betting

Once your account is active, you can place bets on cricket, football, or any sport you like. Welcome to Scores 88!

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Contact Us

The Scores 88 support team is always with you — in Bangla, fast

Live Chat

The fastest option. Hit the chat button in the bottom right corner and an agent will join within seconds.

Available now
Email Support

For complex issues, send us a detailed email. We typically respond within 1–3 hours.

support@scores88.biz
Phone Support

If you'd prefer to speak directly, give us a call. Bangla-speaking support is available from 9 AM to 11 PM.

9:00 AM – 11:00 PM
FAQ page

Our Help Centre's detailed FAQ page already covers solutions to hundreds of common issues.

Always available
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Scores 88 Help Center — Complete Guide

If you're new to online betting platforms, a little guidance goes a long way at the start. Scores 88 understands that. That's why our Help Centre is built to be self-service — so you don't have to contact support every time. Most issues can be solved right here, on your own.

For bettors in Bangladesh, the language barrier is one of the biggest obstacles. Many platforms only offer support in English, which isn't easy for everyone. At Scores 88, full support is available in Bangla — via live chat, email, everywhere.

What should you do after opening an account?

Right after completing registration, there are a few important steps worth taking. First, make sure your profile has accurate personal information — particularly your national ID number and mobile number, as these are needed for withdrawals. Second, enable two-step verification to keep your account secure. Third, set yourself a budget and stick to it.

Common reasons for deposit issues

Deposits at Scores 88 are usually instant. That said, issues can occasionally come up. Most commonly, the number used to send from Mobile Pay or Nagad doesn't match the number entered on the cashier page, or an incorrect transaction ID was provided. To avoid these problems, take a screenshot during payment and double-check your transaction ID before submitting. If your balance hasn't appeared within 30 minutes, contact live chat and share your screenshot.

Withdrawal Rules & Conditions

Withdrawing money from Scores 88 is straightforward, though a few conditions apply. To withdraw bonus funds, you must meet the required wagering amount — this is specified in each bonus's terms. Your own deposited funds can be withdrawn at any time. Mobile Pay and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take a little longer.

Reasons a bet may be cancelled

Sometimes bets are cancelled and your money is returned — this is normal. It can happen when a match is cancelled, a game is stopped due to rain, or a bet is placed during an odds update. In all such cases, Scores 88 refunds the full stake. No deductions are made.

Tips for Using the Mobile App

The Scores 88 mobile app runs on both Android and iOS. It's lightweight and loads quickly — even on slow connections, making it ideal for users in rural Bangladesh. Keep push notifications on to receive match updates and special offers in real time.

Responsible Betting — why it matters

Scores 88 believes betting is a form of entertainment — it should not be your primary source of income. That's why our platform offers deposit limits, loss limits, and self-exclusion options. If you feel your betting is getting out of control, contact us or visit the Responsible Gaming page.

Overall, the Scores 88 Help Center is here to give you a safe, transparent, and enjoyable betting experience. Whatever the issue, we're here to help — in Bangla, quickly, and at no cost.

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Account & Payment FAQs

Most frequently asked questions

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and you'll receive an OTP — use it to set a new password. The whole process takes under 2 minutes.

Deposits are usually instant. If yours hasn't arrived, check that you entered the correct transaction ID and verify in the Mobile Pay app that the payment was successful. If it still hasn't appeared within 30 minutes, contact live chat with a screenshot.

The minimum withdrawal amount at Scores 88 is ৳500. Mobile Pay and Nagad withdrawals are typically processed within 15 minutes to 2 hours. Bank transfers may take a little longer.

Only one Scores 88 account is allowed per mobile number. Creating multiple accounts violates our rules and may result in both accounts being suspended.

Typically, you'll need a photo of the front and back of your National ID card, along with a selfie. Documents must be clear and legible. In most cases, verification is completed within 24 hours.

Betting & Bonus FAQs

Common questions about betting

When a welcome bonus is active, it is automatically credited to your balance upon your first deposit on a new account. You will need to meet the bonus wagering requirements before you can make a withdrawal.

Scores 88 offers a cash out feature. During a live match, you can partially or fully cash out your bet. However, once a match has started, full cancellation is not possible — you can only use cash out to partially secure your returns.

Wagering requirement refers to how many times you need to place bets before you can withdraw bonus funds. For example, a 5x wagering requirement on a ৳100 bonus means you need to place a total of ৳500 in bets before the bonus balance can be withdrawn.

The Scores 88 mobile app can be downloaded directly from our website. You'll find the APK file for Android and the App Store link for iOS. The download is completely free.

Start by refreshing the page and checking your internet connection. Clear your browser cache and, if the issue persists, try a different browser or the mobile app. Still not working? Reach out to us via live chat.

Responsible Gaming

Scores 88 believes betting should be fun — not stressful. If you feel that your own or someone you know's betting habits are getting out of control, our Responsible Gaming Visit the page or contact support directly. We're ready to help.

Still not resolved?

The Scores 88 support team is available 24/7. Chat in Bangla and get fast answers.

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